To win an award for being the best or one of the best in giving excellent customer service to your customers is not an easy feat and it is one that has to be worked at constantly with no slips along the way.
Service Makes a Casino
Becoming an award winning casino is all about the service you give, it is not just about the games although of course these also play a very important part in the whole process. The amount of service is not just noted by the number of ways you can contact casino representatives but also by their speed of response and of course how they respond. Casinos that advertise a 24 hour 7 day a week customer service centre really do need to uphold this in order to be considered a winning casino. The service representatives need to be polite and on the ball i.e. able to answer any queries that are thrown at them and not just pass the questions off with lame answers. Answers should be precise and to the point with not too much selling technique involved and most importantly of course the service representatives must be polite.
Ways of Service Communication
There are many ways of communication that you can be offered in the customer service section of a casino which include email, live chat and toll free phone numbers in addition to regular phone numbers for certain countries. Each and every one of these types of communication have their advantages and disadvantages but a good casino which offers excellent customer service will overcome any hurdles and offer the best in everything. The customer service also covers the different payment methods that are offered in addition to how easy or difficult it is to place bets and receives permission to start playing, i.e. the transaction times. Instant or downloadable options also affect how casinos are judged in terms of customer service and of course the different bonuses and VIP clubs that are offered.
International Award Winning Casinos
Liberty Slots Casino is another fantastic online casino that has excellent customer service. It doesn't just advertise the customer service, but it perpetuates it and ensures that each and every one of its players receives up to the minute accurate attention around the clock. With many excellent payment options and a fantastic sign up bonus offer which gives $100 in free money and endless games to choose from, Liberty Casino is definitely award winning and not just in customer service. In fact at Liberty Casino you have the best of everything and players from all over the world can join in, even US players are welcomed and encouraged and there is a toll free US number that US players can use if they have any queries. Customer service is an integral part of playing at an online casino and without it, even in the narrowest form; the casino is not worth playing at.
32Red Casino: The Casino of the Decade
32Red casino is one of the leading online casinos that have constantly won awards for its customer service. The lobby is easy to follow and use whether you choose the downloadable version or the instant play version of this casino which won the best casino of t he decade award recently. There are endless games to choose from and of course a fantastic range of payment options together with a handsome bonus sign up offer which gives you $32 for every $10 deposited. The constantly updated games and around the clock customer service has contributed to the success of this fantastic casino which is top dollar, literally, even though it accepts many different currencies and of course players from all over the world.